Terms and Conditions

TERMS AND CONDITIONS

This document (hereinafter referred to as the "Agreement") contains the terms and conditions applicable to your access and use of the website brideabi.com (hereinafter referred to as the "Site"/ "Platform") and the service offered through the Site (hereinafter referred to as the "Service"). This document constitutes an agreement between YENOVI SRL (hereinafter referred to as the "Company"), as the owner and administrator of the Site and provider of the Service, and any person who visits or accesses the brideabi.com Site or wishes to use or actually uses the brideabi.com Service (hereinafter referred to as the "User").

Our platform provides an efficient and modern solution for managing RSVPs to your wedding. In addition to managing RSVPs, our website also offers the option to print QR codes for invitations, making the event registration process faster and simpler. Furthermore, our website is user-friendly and offers a variety of customized options to fit the style and theme of your wedding. With the help of our platform, you can focus on preparing for your perfect wedding, without stressing about the confirmation process for your guests.

Please read this document carefully.

By accessing the website brideabi.com or by any other means of accessing the content of this Site or using the services made available, you are bound to comply with this Agreement, embodied by the present terms and conditions of use.

Failure to accept these Terms and Conditions or any provision thereof shall oblige the respective person to immediately cease accessing the Site, and any further access or visit to the Site and/or use of the brideabi Service, as well as any component thereof, constitutes an entire and unconditional acceptance of the Terms and Conditions and any provision thereof.

This site may contain links or referrals to other sites deemed useful by brideabi in connection with the content of the website and which are not under its control or guidance. In the event of using these links or referrals, the corresponding general terms of use of those sites shall apply.

Information about the website owner

brideabi.com is owned and maintained by the YENOVI SRL Company with headquarters at Str. URUSAGULUI, Nr. 112J, Jud Cluj, Sat Florești, Fiscal Code 41967212, registered with the Cluj Trade Register under number J12/4575/2019, email office@brideabi.com. These terms and conditions of use establish your rights and obligations in relation to the content of the website and the Service. If you do not agree to comply with these terms and conditions of use in their entirety, you waive the right to access and use the website.

Definitions
Protection of Intellectual Property
Conditions of Service use, Service payment
Termination of Service
Changes to the website
Data Privacy
Force Majeure – Liability
Applicable Law and Jurisdiction
Complaints and Dispute Resolution

1. Definitions

In order to better understand the content of the Site, we would like to inform you about some of the terms you will encounter, which have specific meanings on the platform.

"Terms" refer to these contractual terms, regulated in this section.
"Company, we, our, ours, etc." - means YENOVI SRL with the identification details mentioned above.
"Visitor" refers to any person who accesses brideabi.com, but does not use the service provided by the Platform.
"User" - means any person who accesses brideabi.com and uses the Service provided by the Platform in any way. The User can be registered (login account holder) or unregistered (a user who uses the Service as a person designated in the Service used by the registered User - Invited).
"Account" means an account on the Platform, through which you can benefit from the Service provided by us and purchased by you.
"Service" means the benefit offered by the Platform as a result of the purchase made by the registered User, according to the offers available at https://app.brideabi.com/add-wedding. The types of services offered are found in the "Packages" section.
"Content" means any design, photo and/or video images, symbols, logos, trademarks, names, materials, as well as any other data available on or through brideabi.com, related to the services offered.

2. Intellectual Property Protection

The content of brideabi.com belongs to the Company and/or its collaborators - where specified - and is protected, among other things, by legislation regarding the protection of intellectual property rights and related legislation.

Unless otherwise specified in this Agreement, no Visitor or User, regardless of the type of service they benefit from, has the right to use, reproduce, distribute or allow anyone to use, reproduce or distribute the content of brideabi.com without a written permission from the Company. No action that could infringe on the rights held by the Company or any third party is permitted.

3. Conditions of Service Use, Payment for the Service

To use the Service, you must be at least 16 years old.
You can access the website without creating a user account for the Service.
Creating a User Account
1. To place an order for our services, you need to create an account in the section designated for this operation, becoming a registered User of the brideabi.com platform.
2. Make sure that all your information (including payment and contact details) is correct and up to date, otherwise you may find that you cannot access the Service. You are responsible for anything that happens with your Account, so do not let anyone else use it and keep the email address you use to access the Service and the password secret.
3. Registering an account will be done by providing an email address and a corresponding password, which you will use later to be identified on the platform. Additionally, by registering an account, you will be able to manage the purchased service on the Platform.
4. Each registration is made for a single User. Disclosure of access data (email and password) to the brideabi.com account to third parties, regardless of their quality, is prohibited.
Types of Services
1. The User has the possibility to choose between several types of Services offered by us. The Platform displays for each type of purchased service the benefits offered and the associated costs. Types of access service, as well as the associated costs, can be found in the "service packages" section.
2. The User will also be able to benefit from a free demo Service, which however involves limited access. The demo service is offered by the platform only for viewing the general functioning of the platform and does not include the extra benefits offered for each service separately. The demo service is limited to a number of 5 guests.
3. If, after purchasing a certain type of Service, the registered User wishes to obtain the benefits of a superior Service, he/she will have the possibility of upgrading, meaning obtaining the new Service, with the consequence of paying the difference in payments for the new type of access. The new selected service (done through upgrade) is made from the dashboard, using the upgrade button, and can subsequently select the higher service package.
Payment-related aspects of the Service
1. When creating your account, you confirm the accuracy of the previously provided data and at the same time undertake to pay the displayed payment amount for the chosen Service.
2. All payments to the Company must be made in advance and in USD. Your card issuer may charge you a transaction fee.
3. brideabi.com accepts payment by card for the Service. Debit or credit card payments are processed by Stripe, the partner in processing these payments. Communication with the processor is done through a secure https connection, and the transmitted data is encrypted. All card information will be processed exclusively by the payment processor.
4. After selecting the Service and making the payment, you will receive a confirmation email (to the email address specified when creating your account), confirming the chosen Service and successful payment, as well as the relevant invoice.
5. The Service will be considered available upon full payment of the chosen package price. The contract for the provision of the selected service is deemed concluded between the Company and the User upon receipt by the User of the notification of successful payment and the relevant invoice via email.
6. In case of upgrading the Service, the User shall pay the difference due for the new service type, and will receive a confirmation email (to the email address specified when creating your account), confirming the newly selected Service and successful payment, with the relevant invoice for the difference in the amounts paid attached.
7. Unfortunately, once the Service has been purchased, it is not possible to cancel it and the payment made. The User has access to the demo service to test the functionality and usefulness of the platform.
8. The Company will make every effort to ensure that the information on the website regarding the services offered to its customers and their prices is updated, accurate, and complete.

The company is not responsible for any errors and/or fraud arising from, or in connection with this service. However, although payment services are offered and fully and independently managed by our providers, the company will take all reasonable measures to limit the risk of such errors and/or fraud occurring.

4. Termination of Service

The service offered on the platform assumes unlimited access for the user, meaning that they can operate at any time and as many times as they wish to make changes or additions to the event's conditions/elements, all up to the date selected as the event date. The user can export event details up to 30 days after the event has ended. After this time, account data will be deleted and you will no longer be able to access the service.

5. Changes to the Website

We constantly modify and improve the website and the services provided. We may add or remove functionalities or features, and we may also suspend or completely interrupt the provision of a component of the service. Therefore, the company reserves the right to suspend, modify, add, or delete portions of the brideabi.com content at any time.

To the extent that these modifications would have an impact on the services provided to brideabi.com users, they will be informed of the changes made through an email notification (for registered users). In the event that within 10 days of receiving this notification, the user does not express disagreement with these changes (by sending a written position to the company's contact information), it is considered that they have tacitly accepted the new conditions. The new conditions cannot disadvantage the active user.

6. Data confidentiality

The information you provide to brideabi.com will only be used in accordance with the terms of the Privacy Policy and Processing of Personal Data available at https://brideabi.com/privacy-policy.

7. Force majeure impossibility of execution-liability

Given the nature of the services provided by the Company and the way the Content is delivered, interruptions in access to, or delays or errors in the provision of services and content on brideabi.com may occur, which are not attributable to the Company and result directly or indirectly from causes beyond the control of brideabi.com, such as, for example, technical equipment malfunctions at brideabi.com, lack of internet connectivity, lack of phone connectivity, computer viruses, unauthorized access to the system, operational errors, force majeure or fortuitous events, etc. In any of these situations, according to the law, the Company cannot be held liable to Users for any form of direct or indirect damage suffered by them as a result of the occurrence of these situations.

To the extent permitted by mandatory consumer protection legislation, we will only be liable for costs directly incurred by you as a result of our failure to fulfill our obligations, subject to proof of these costs and the causal link.

8. Applicable law and jurisdiction

Any dispute arising out of or in connection with the Terms and Conditions set forth in this Agreement shall be resolved amicably. To the extent permitted by mandatory local legislation (regarding consumer protection), this Agreement shall be governed by Romanian law and any dispute shall be submitted exclusively to the competent courts of Cluj Napoca-Romania.

9. Complaints and Dispute Resolution

Any complaints or concerns regarding the purchased service can be made and sent through email to: office@brideabi.com
In your complaint/claim, please provide details of the account used, the purchased service as well as clear and specific details of the problem encountered, including how you would like us to assist you. Please attach any supporting documents if necessary.
We assure you that all inquiries and complaints are recorded, and the most urgent ones are given top priority. The company will proceed to address these complaints within a reasonable period of time, not exceeding 30 calendar days from their receipt.
If you reside in the European Economic Area and are not satisfied with how we handle your complaint, you may be able to submit a complaint through the European Commission's online dispute resolution platform (ODR/Online Dispute Resolution) (ec.europa.eu/odr). This single point of contact is designed as an interactive and user-friendly website, available in all official EU languages and free of charge. By using the ODR platform, the consumer and the trader can find a dispute resolution entity and then go through the procedure of finding a solution for the consumer's complaint. You can use the ODR platform to solve your problem with the help of an approved dispute resolution body. A dispute resolution body is a neutral third party that helps consumers and traders to resolve disputes in a non-confrontational manner. These bodies are usually less costly and faster than a court proceeding.